Support

Setup steps

1. Open the app in Shopify admin.
2. Configure cutoff time, weekends, holidays, and fallback rules.
3. Upload country and postal code coverage by CSV or add records manually.
4. Add the Check delivery availability app block to the product template.
5. Test a valid postal code and an unavailable postal code on a product page.

CSV format

Required columns are country, postal_code, and delivery_days. Optional columns include serviceable, cod_available, delivery_charge, currency, city, state, zone, same_day, next_day, and express.

Troubleshooting

• If the widget is not visible, confirm the app block was added and saved in the Theme Editor.
• If every postal code is unavailable, confirm postal code records were added for the installed shop.
• If inventory-aware checks are enabled, select a product variant on the product page before checking delivery.

Contact

Our team can help with setup, imports, targeting, and storefront behavior.